Return & Refund Policy
We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before placing an order.
🔁 Returns
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We accept returns within 7 days of delivery.
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The product must be unused, in its original packaging, and in resalable condition.
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Customized or personalized items are non-returnable unless they arrive damaged or incorrect.
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Proof of purchase (invoice or receipt) is required for all returns.
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Customers must contact us before returning any item.
💵 Refunds
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Once we receive and inspect the returned item, we will notify you about the status of your refund.
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If approved, a full or partial refund (excluding shipping charges) will be issued within 5–7 working days.
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Refunds are processed through the original payment method (Bank Transfer, EasyPaisa, JazzCash, etc.).
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In case of damaged or incorrect items, we cover the return shipping cost.
🚫 Non-Returnable Items
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Customized products (e.g., with names, verses, special sizes)
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Used or damaged items due to customer mishandling
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Items returned after the 7-day period
📩 How to Request a Return
Please contact us at [Your Email] or WhatsApp [Your Number] with:
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Order number
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Reason for return
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Pictures of the item (if damaged or incorrect)
Need help?
Contact us at {email} for questions related to refunds and returns.